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Debi
I have a user who logs into their laptop as a local computer user
(albeit an Administrator on the PC). The user then runs a Cisco VPN
application to connect to our system, starts Outlook 2003. When
Outlook first opens, it tells the user she is disconnected. Then a
Windows-like login box pops up to ask her to log into our Exchange 2003
mail server. She enters the domain\username and her password (as she
has a Domain login) and that box goes away and it says she is
connected. She then goes to open an email and it sticks in the
"downloading" status forever and ever. Eventually after a couple of
minutes another Windows-like login box appears, this time asking her to
log into our old Exchange 5.5 server (that is still up, but there are
no mailboxes on it). But no matter what she enters for the user name
it will not accept it and keeps popping up. If she cancels, then she
becomes disconnected.
I have 3 remote users setup this way. Only 2 of the 3 complain that
this is happening. What could possibly be the difference? Does the
computer need to join the domain? I have many other domain laptops who
use the VPN and Outlook and never have this problem?
Thanks in advance.
(albeit an Administrator on the PC). The user then runs a Cisco VPN
application to connect to our system, starts Outlook 2003. When
Outlook first opens, it tells the user she is disconnected. Then a
Windows-like login box pops up to ask her to log into our Exchange 2003
mail server. She enters the domain\username and her password (as she
has a Domain login) and that box goes away and it says she is
connected. She then goes to open an email and it sticks in the
"downloading" status forever and ever. Eventually after a couple of
minutes another Windows-like login box appears, this time asking her to
log into our old Exchange 5.5 server (that is still up, but there are
no mailboxes on it). But no matter what she enters for the user name
it will not accept it and keeps popping up. If she cancels, then she
becomes disconnected.
I have 3 remote users setup this way. Only 2 of the 3 complain that
this is happening. What could possibly be the difference? Does the
computer need to join the domain? I have many other domain laptops who
use the VPN and Outlook and never have this problem?
Thanks in advance.