Lost my Groove account due to system failures, now having conflict

[The Suite]

Good day to you,

I had a Groove account on my system which I lost due to a system reformat.
Now I have reinstalled the application and i'm getting conflicts from my old
account.

How can I resolve this?

I tried to do the verify thing but it didn't help.

Please advise.

Thank you,

~Brett A. Scudder~

 

[jej]

Hello Brett,
Accounts have digital finger prints and are identified by that finger
print. Simply using the same name will not "bring your account
back". Other users will see you as a "Conflict" and will be required
to resolve the conflict. Simply provide each user with your
fingerprint (Preferences - Security) and they will be able to resolve
the conflict by aliasing either of the accounts.

Depending on how you were using Groove, you may have a way out of
this. If you were running Groove on more than one machine with the
same account, you can export the account on the surviving machine and
use it on your rebuilt machine. Using your account this way will
allow you to get back into all of your spaces also.

 

[The Suite]

Hi there Jej,

Thank you for your feedback and response. I guess this is what makes Groove
so secure right. It still would be nice if it had some level of disaster
recovery or an account backup services that backs up the account at speficied
times.

Do you know if there is a timeframe for inactive accounts to be deleted from
the public directory?

Thank you for all your help.

~Brett~

 

[Kevin - Microsoft Groove Product Support]

Here's a selection from the Groove Knowledge Base article 915661:

"...To speed up searches, Groove directories do not display identities for
accounts that have been inactive for more than the directory time limit. An
account is inactive when it is not online.
....
In Microsoft Office Groove Enterprise Services, or in Groove Hosted
Management Services, and in the public Groove directory, the default time
limit is 15 days.
...."

Groove directories do not display inactive identities
To see the full article
http://support.microsoft.com/default.aspx?scid=kb;EN-US;915661

Good luck
Kevin
Microsoft Groove Product Support

 

[jej]

Users of the publich Groove infrestructure do not have much in the way
of disaster recovery in cases such as yours. Users in a corporate
environment that have implimented their own Groove Managment server
have an account backup feature that exists for this reason.

 

[The Suite]

Hi Kevin,

Thank you for the feedback and info. As a consultant owning my own small
business I use the Groove product as a standalone solution. I have converted
a lot of people over to it and now with this kind of issue I will be looking
for a Groove Hosting Service provider who will allow me to manage my own
hosted server setup.

I travel a lot and sometimes with multiple devices/systems, if I lose one I
would like to have the disaster recovery features and functionality. So thank
you and hopefully I will have my own server setup and running soon.

Have a great day.

~Brett A. Scudder~

 

[The Suite]

Hi jej,

Thanks a mil for the feedback and response. I do agree with you, the public
Groove infrastructure is not as in-depth for such issues as mine but it does
present a good solution that should allow some level of recovery for them.

I think the product should offer an account backup feature that can be
configured to do backups per the users settings. I would love to have this
personally as I would just set the schedule for backing up and not have to
worry about losing or backing up the account.

I am now looking into hosting my own server so we'll see what happens.

Thanks a mil for your feedback and have a great day.

~Brett A. Scudder~