E
Ed
I have Office 2007 Small Business installed on two notebooks. Both came
pre-installed and both computers are running Vista Business. Both systems
worked fine for several months, then one day on one of the notebooks, Word,
Power Point and Publisher all crashed with the message they had stopped
working. I ran the Office Diagnostics which reported everything was okay. I
then re-installed the Office suite from the original CD and it fixed the
problem for about one month.
Now in the last two weeks, the Office suite has crashed on both systems and
a re-install no longer fixes the problem. Office Diagnostics says everything
is okay and I have made sure all the latest updates have been installed.
It is curious that Excel continues to work on both systems. We do not use
Outlook on either system.
I have been able to get around the problem by installing Open Office which
is working fine, but the people that use the computers really want to have
the Office suite back because that is what they are familiar with.
This problem has been very frustrating as all diagnostics say everything is
okay, but Word, Power Point and Publisher keep crashing.
Thanks for any help you can give.
pre-installed and both computers are running Vista Business. Both systems
worked fine for several months, then one day on one of the notebooks, Word,
Power Point and Publisher all crashed with the message they had stopped
working. I ran the Office Diagnostics which reported everything was okay. I
then re-installed the Office suite from the original CD and it fixed the
problem for about one month.
Now in the last two weeks, the Office suite has crashed on both systems and
a re-install no longer fixes the problem. Office Diagnostics says everything
is okay and I have made sure all the latest updates have been installed.
It is curious that Excel continues to work on both systems. We do not use
Outlook on either system.
I have been able to get around the problem by installing Open Office which
is working fine, but the people that use the computers really want to have
the Office suite back because that is what they are familiar with.
This problem has been very frustrating as all diagnostics say everything is
okay, but Word, Power Point and Publisher keep crashing.
Thanks for any help you can give.