A
andurs
Hi:
Just recently bought a computer from Dell. Had MS Office XP Small Business
Version 2003 Trial put on the PC when the computer came to me. The trial ran
out yesterday. Didn't want to buy the 2003 version because I have the 2002
version on my other PC and I figured I could use that on the new PC just as
well.
Installed the 2002 version onto the PC before uninstalling the 2003 version
and entered in the product code for the 2002 version.
2 icons for Outlook were now on my desktop. I clicked the 2003 Outlook icon
accidently and caused a major error. Unfortunately I just as quickly clicked
off the error and now don't know what it said. Closed the program down and
clicked the icon for Outlook 2002. It now tells me "Unable to open your
default email folders. Could not open the item. Try again."
So I decided to uninstall MS Office XP SBV 2003 all together. Still gives me
the message above but when I click on "OK" it takes me to another box that
asks "Would you like to open your default File System folder instead?" If I
click "No" Outlook closes down. If I click "Yes" it takes me to a screen
called "My Computer - Microsoft Outlook".
If someone out there knows what to do to help me, I would soooooo appreciate
it. All other MS Office programs are working accept Outlook. I need my email
for business purposes.
Thanks,
Just recently bought a computer from Dell. Had MS Office XP Small Business
Version 2003 Trial put on the PC when the computer came to me. The trial ran
out yesterday. Didn't want to buy the 2003 version because I have the 2002
version on my other PC and I figured I could use that on the new PC just as
well.
Installed the 2002 version onto the PC before uninstalling the 2003 version
and entered in the product code for the 2002 version.
2 icons for Outlook were now on my desktop. I clicked the 2003 Outlook icon
accidently and caused a major error. Unfortunately I just as quickly clicked
off the error and now don't know what it said. Closed the program down and
clicked the icon for Outlook 2002. It now tells me "Unable to open your
default email folders. Could not open the item. Try again."
So I decided to uninstall MS Office XP SBV 2003 all together. Still gives me
the message above but when I click on "OK" it takes me to another box that
asks "Would you like to open your default File System folder instead?" If I
click "No" Outlook closes down. If I click "Yes" it takes me to a screen
called "My Computer - Microsoft Outlook".
If someone out there knows what to do to help me, I would soooooo appreciate
it. All other MS Office programs are working accept Outlook. I need my email
for business purposes.
Thanks,