Printing

[Fran]

I work for a commercial printer and have received a publisher job from a client. When I try to output the job to either film or paper the image is cut off somewhere. I have checked the paper size and the crop marks appear in the right place but there is about 2 inches of blank space above the bottom crop marks where there should be image. I know only basic skills in publisher and don't know what else to check. I also tried saving as a ps for pdf with the same results.

 

[Ed Bennett]

After managing to set up OE-QuoteFix on his new PC, Ed reads a message

I work for a commercial printer and have received a publisher job
from a client. When I try to output the job to either film or paper
the image is cut off somewhere. I have checked the paper size and the
crop marks appear in the right place but there is about 2 inches of
blank space above the bottom crop marks where there should be image.
I know only basic skills in publisher and don't know what else to
check. I also tried saving as a ps for pdf with the same results.

What happens if you extend the page down two inches to add a bleed?

 

[Morisot]

Is the photo behind the textbox? Try "select all" and see
what might be there. (If it is, tell your customer/client
to check his file, fix it, and re-send it. There are
several ways you could try and fix it - but it might have
unexpected consequences on text flow.)

-----Original Message-----
I work for a commercial printer and have received a

publisher job from a client. When I try to output the job
to either film or paper the image is cut off somewhere. I
have checked the paper size and the crop marks appear in
the right place but there is about 2 inches of blank space
above the bottom crop marks where there should be image. I
know only basic skills in publisher and don't know what
else to check. I also tried saving as a ps for pdf with
the same results.

 

[Fran]

It's not just the photos it is the text also.

 

[Fran]

Where do you set the bleed amount? I can find a place for the marks but not the amount.

 

[Ed Bennett]

After managing to set up OE-QuoteFix on his new PC, Ed reads a message

Where do you set the bleed amount? I can find a place for the marks
but not the amount.

Increase the page size by four inches in each dimension, and centre the
objects on the page (either nudge them, or group them and use
Align/Distribute to centre them).

 

[Fran]

This did not work either, I actually lost more of the image.

 

[Morisot]

Try this experiment - pull the "handle" on the bottom of
the selected text box to extend it - is the text buried
there?

 

[Fran]

No all the text is in the open.

 

[Ed Bennett]

After managing to set up OE-QuoteFix on his new PC, Ed reads a message

This did not work either, I actually lost more of the image.

What did not work either?
Can you please quote the message that you are replying to when you are
replying?

 

[Fran]

Your suggestion of the bigger page size. When I try to reply to you I get an error message, but I can reply to the other person with no problem.

 

[Ed Bennett]

After managing to set up OE-QuoteFix on his new PC, Ed reads a message

Your suggestion of the bigger page size. When I try to reply to you I
get an error message, but I can reply to the other person with no
problem.

How big is the file?

 

[Ed Bennett]

After managing to set up OE-QuoteFix on his new PC, Ed reads a message

The file is 11.25x14.

I will rephrase my query. What is the filesize of the file? In Bytes,
Kilobytes, or Megabytes.