G
ginahoy
A few months ago I installed Office 2000 on my XP machine. One issue has come
up that I can't seem to resolve. Whenever I press F1 or click on Help, I'm
asked to insert the Office 2000 CD-Rom ("The feature you are trying to use is
on a CD-Rom")
If I click CANCEL, the Help menu opens normally and all is fine. After a few
times of this annoyance I decided to insert the CD and allow it to install
whatever file was missing. This didn't work. As long as the CD is in the
drive, no problem, but if I remove the CD, I'm back to where I'm started.
This suggests that some component used by Help must have been set to "Run
from CD" during setup.
So I entered Setup/Add Remove Components and checked the entire Office
component tree. Only a handful of components were set to "Run from CD" (e.g.,
Clipart, Spreadsheet Templates, Converters and Filters, Office Server
Extensions Support, and Tutorial for Power Point). None of these is remotely
related to Help.
I tried running the Office Repair feature, but the problem persists.
Anyone know how to fix this?
up that I can't seem to resolve. Whenever I press F1 or click on Help, I'm
asked to insert the Office 2000 CD-Rom ("The feature you are trying to use is
on a CD-Rom")
If I click CANCEL, the Help menu opens normally and all is fine. After a few
times of this annoyance I decided to insert the CD and allow it to install
whatever file was missing. This didn't work. As long as the CD is in the
drive, no problem, but if I remove the CD, I'm back to where I'm started.
This suggests that some component used by Help must have been set to "Run
from CD" during setup.
So I entered Setup/Add Remove Components and checked the entire Office
component tree. Only a handful of components were set to "Run from CD" (e.g.,
Clipart, Spreadsheet Templates, Converters and Filters, Office Server
Extensions Support, and Tutorial for Power Point). None of these is remotely
related to Help.
I tried running the Office Repair feature, but the problem persists.
Anyone know how to fix this?