why can't I open any office documents?

[KennyL]

When I try to open any office document in word, excel, etc... , I keep
getting an error message saying that file is not available while the status
bar at the bottom say running virus scan.

 

[Lanwench [MVP - Exchange]]

When I try to open any office document in word, excel, etc... , I keep
getting an error message saying that file is not available while the
status bar at the bottom say running virus scan.

If you launch the app first and then use file | open, same symptoms?
Try disabling your antivirus scan plugins for Office and see if that helps.