Can't edit Business contact info

[KenM]

Info: Groove 3.1; 2 computers configured to allow access from multiple
computers

Problem: I can edit all fields in the personal tab, but I cannot make any
edits in the business tab.

If I make a new identity, I can edit both. Thought I'd do that and delete
the existing one, but I don't want to lose the workspaces.

 

[Mason]

Hi KenM,

You can archieve all your workspace and re-import these into your new
identity, or let other member in your workspace re-invite you back. Please
make sure you are not the only manager in the workspace before action.

The business info is used by Groove enterprise managed domain. Administrator
can set up your business info during create your managed Groove identity.
These info can't be edit by Groove users, only administrator of the EMS
domain can edit these field.

If you create another identity by yourself, this identity will not be
managed identity. So, if your enterprise need your Groove identity be in
managed, please considered it carefully.