L
Latham
Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
I have a user that is crashing Excel when ever she is creating graphs. She is also crashing Word when she tries to cut and paste items from Acrobat 7.0. The log I have is from the Excel Graphing crash.
I have tried an uninstall and reinstall of office 2008 and used disk utility which had errors. (don't have that log)
Here is the error log:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-12-16 14:34:00 -0700
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.1.5.081119
Crashed Module Name: Microsoft Excel
Crashed Module Version: 12.1.5.081119
Crashed Module Offset: 0x0017918c
Blame Module Name: Microsoft Excel
Blame Module Version: 12.1.5.081119
Blame Module Offset: 0x0017918c
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x0017a18c in __mh_execute_header + 0x0017918C (Microsoft Excel + 0x0017918c)
# 2 0x0017d187 in __mh_execute_header + 0x0017C187 (Microsoft Excel + 0x0017c187)
# 3 0x00612db4 in __mh_execute_header + 0x00611DB4 (Microsoft Excel + 0x00611db4)
# 4 0x00612e59 in __mh_execute_header + 0x00611E59 (Microsoft Excel + 0x00611e59)
# 5 0x00612f80 in __mh_execute_header + 0x00611F80 (Microsoft Excel + 0x00611f80)
# 6 0x01a7714f in _MsoFCreateToolbarSet + 0x00000D5F (MicrosoftOffice + 0x0033d14f)
# 7 0x01a7745a in _MsoFCreateToolbarSet + 0x0000106A (MicrosoftOffice + 0x0033d45a)
# 8 0x014f2843 in _McpFCreateControl + 0x00000829 (MicrosoftComponentPlugin + 0x0008a843)
# 9 0x014f39fb in _McpFCreateControl + 0x000019E1 (MicrosoftComponentPlugin + 0x0008b9fb)
# 10 0x014f26f3 in _McpFCreateControl + 0x000006D9 (MicrosoftComponentPlugin + 0x0008a6f3)
# 11 0x0153863b in _McpCreateControlContainer + 0x00003F25 (MicrosoftComponentPlugin + 0x000d063b)
# 12 0x015b1e60 in _McpGetTBWindow + 0x00000664 (MicrosoftComponentPlugin + 0x00149e60)
# 13 0x015cbf90 in _McpCursorSet + 0x000038BA (MicrosoftComponentPlugin + 0x00163f90)
# 14 0x015cc09f in _McpCursorSet + 0x000039C9 (MicrosoftComponentPlugin + 0x0016409f)
# 15 0x01a71d17 in _MsoFCreateControl + 0x0000DFAD (MicrosoftOffice + 0x00337d17)
# 16 0x0060642e in __mh_execute_header + 0x0060542E (Microsoft Excel + 0x0060542e)
# 17 0x000571ff in __mh_execute_header + 0x000561FF (Microsoft Excel + 0x000561ff)
# 18 0x000fe872 in __mh_execute_header + 0x000FD872 (Microsoft Excel + 0x000fd872)
# 19 0x002810c8 in __mh_execute_header + 0x002800C8 (Microsoft Excel + 0x002800c8)
# 20 0x000522e9 in __mh_execute_header + 0x000512E9 (Microsoft Excel + 0x000512e9)
# 21 0x0030b053 in __mh_execute_header + 0x0030A053 (Microsoft Excel + 0x0030a053)
# 22 0x000fe66b in __mh_execute_header + 0x000FD66B (Microsoft Excel + 0x000fd66b)
# 23 0x00605ad8 in __mh_execute_header + 0x00604AD8 (Microsoft Excel + 0x00604ad8)
# 24 0x00c44157 in __mh_execute_header + 0x00C43157 (Microsoft Excel + 0x00c43157)
# 25 0x00c4419e in __mh_execute_header + 0x00C4319E (Microsoft Excel + 0x00c4319e)
# 26 0x01b0a92b in _SetSubDlgExtraSize + 0x00000C39 (MicrosoftOffice + 0x003d092b)
# 27 0x01af464c in _SetFdlgOfHdlgCur + 0x000005BA (MicrosoftOffice + 0x003ba64c)
# 28 0x01b06bfb in _SetTmcTxs + 0x00003DF9 (MicrosoftOffice + 0x003ccbfb)
# 29 0x01b0356d in _SetTmcTxs + 0x0000076B (MicrosoftOffice + 0x003c956d)
# 30 0x01afbcc3 in _FIsOfficeDlg + 0x000006A3 (MicrosoftOffice + 0x003c1cc3)
# 31 0x01afa21b in _HcabFromDlg + 0x00000807 (MicrosoftOffice + 0x003c021b)
# 32 0x01afb4f5 in _TmcDoDlgDli + 0x000000C5 (MicrosoftOffice + 0x003c14f5)
# 33 0x00605642 in __mh_execute_header + 0x00604642 (Microsoft Excel + 0x00604642)
# 34 0x00657371 in __mh_execute_header + 0x00656371 (Microsoft Excel + 0x00656371)
# 35 0x00c4412d in __mh_execute_header + 0x00C4312D (Microsoft Excel + 0x00c4312d)
# 36 0x00c4419e in __mh_execute_header + 0x00C4319E (Microsoft Excel + 0x00c4319
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
I have a user that is crashing Excel when ever she is creating graphs. She is also crashing Word when she tries to cut and paste items from Acrobat 7.0. The log I have is from the Excel Graphing crash.
I have tried an uninstall and reinstall of office 2008 and used disk utility which had errors. (don't have that log)
Here is the error log:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-12-16 14:34:00 -0700
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.1.5.081119
Crashed Module Name: Microsoft Excel
Crashed Module Version: 12.1.5.081119
Crashed Module Offset: 0x0017918c
Blame Module Name: Microsoft Excel
Blame Module Version: 12.1.5.081119
Blame Module Offset: 0x0017918c
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x0017a18c in __mh_execute_header + 0x0017918C (Microsoft Excel + 0x0017918c)
# 2 0x0017d187 in __mh_execute_header + 0x0017C187 (Microsoft Excel + 0x0017c187)
# 3 0x00612db4 in __mh_execute_header + 0x00611DB4 (Microsoft Excel + 0x00611db4)
# 4 0x00612e59 in __mh_execute_header + 0x00611E59 (Microsoft Excel + 0x00611e59)
# 5 0x00612f80 in __mh_execute_header + 0x00611F80 (Microsoft Excel + 0x00611f80)
# 6 0x01a7714f in _MsoFCreateToolbarSet + 0x00000D5F (MicrosoftOffice + 0x0033d14f)
# 7 0x01a7745a in _MsoFCreateToolbarSet + 0x0000106A (MicrosoftOffice + 0x0033d45a)
# 8 0x014f2843 in _McpFCreateControl + 0x00000829 (MicrosoftComponentPlugin + 0x0008a843)
# 9 0x014f39fb in _McpFCreateControl + 0x000019E1 (MicrosoftComponentPlugin + 0x0008b9fb)
# 10 0x014f26f3 in _McpFCreateControl + 0x000006D9 (MicrosoftComponentPlugin + 0x0008a6f3)
# 11 0x0153863b in _McpCreateControlContainer + 0x00003F25 (MicrosoftComponentPlugin + 0x000d063b)
# 12 0x015b1e60 in _McpGetTBWindow + 0x00000664 (MicrosoftComponentPlugin + 0x00149e60)
# 13 0x015cbf90 in _McpCursorSet + 0x000038BA (MicrosoftComponentPlugin + 0x00163f90)
# 14 0x015cc09f in _McpCursorSet + 0x000039C9 (MicrosoftComponentPlugin + 0x0016409f)
# 15 0x01a71d17 in _MsoFCreateControl + 0x0000DFAD (MicrosoftOffice + 0x00337d17)
# 16 0x0060642e in __mh_execute_header + 0x0060542E (Microsoft Excel + 0x0060542e)
# 17 0x000571ff in __mh_execute_header + 0x000561FF (Microsoft Excel + 0x000561ff)
# 18 0x000fe872 in __mh_execute_header + 0x000FD872 (Microsoft Excel + 0x000fd872)
# 19 0x002810c8 in __mh_execute_header + 0x002800C8 (Microsoft Excel + 0x002800c8)
# 20 0x000522e9 in __mh_execute_header + 0x000512E9 (Microsoft Excel + 0x000512e9)
# 21 0x0030b053 in __mh_execute_header + 0x0030A053 (Microsoft Excel + 0x0030a053)
# 22 0x000fe66b in __mh_execute_header + 0x000FD66B (Microsoft Excel + 0x000fd66b)
# 23 0x00605ad8 in __mh_execute_header + 0x00604AD8 (Microsoft Excel + 0x00604ad8)
# 24 0x00c44157 in __mh_execute_header + 0x00C43157 (Microsoft Excel + 0x00c43157)
# 25 0x00c4419e in __mh_execute_header + 0x00C4319E (Microsoft Excel + 0x00c4319e)
# 26 0x01b0a92b in _SetSubDlgExtraSize + 0x00000C39 (MicrosoftOffice + 0x003d092b)
# 27 0x01af464c in _SetFdlgOfHdlgCur + 0x000005BA (MicrosoftOffice + 0x003ba64c)
# 28 0x01b06bfb in _SetTmcTxs + 0x00003DF9 (MicrosoftOffice + 0x003ccbfb)
# 29 0x01b0356d in _SetTmcTxs + 0x0000076B (MicrosoftOffice + 0x003c956d)
# 30 0x01afbcc3 in _FIsOfficeDlg + 0x000006A3 (MicrosoftOffice + 0x003c1cc3)
# 31 0x01afa21b in _HcabFromDlg + 0x00000807 (MicrosoftOffice + 0x003c021b)
# 32 0x01afb4f5 in _TmcDoDlgDli + 0x000000C5 (MicrosoftOffice + 0x003c14f5)
# 33 0x00605642 in __mh_execute_header + 0x00604642 (Microsoft Excel + 0x00604642)
# 34 0x00657371 in __mh_execute_header + 0x00656371 (Microsoft Excel + 0x00656371)
# 35 0x00c4412d in __mh_execute_header + 0x00C4312D (Microsoft Excel + 0x00c4312d)
# 36 0x00c4419e in __mh_execute_header + 0x00C4319E (Microsoft Excel + 0x00c4319