How do I fix the Normal template?

[Ben Wallace]

My normal template is creating new documents with no margin at the top of the
page (so the cursor starts right at the top).

How do I fix this? When I insert a page number the margin comes back, but I
don't want to have to do this every time I start a new doc.

Can I download the Normal.dot template from somewhere?

 

[Mary]

Just delete it after closing Word. It's hidden, so make sure you can see
hidden and system files. When you reopen Word, it will create a new
Normal.dot with the default settings.

 

[Doug Robbins]

There's nothing wrong with your Normal.dot template.

Move the mouse to the top of the page until the mouse pointer changes to two
vertically opposed arrows with the text tip "Show white space" Left click
and the top and bottom margins of your pages will be displayed.

This can also be controlled via Tools>Options>View.

--
Please respond to the Newsgroup for the benefit of others who may be
interested. Questions sent directly to me will only be answered on a paid
consulting basis.

Hope this helps,
Doug Robbins - Word MVP

 

[Suzanne S. Barnhill]

We never recommend deleting Normal.dot, which will result in loss of
customizations that may have been built up over years. Renaming is
sufficient--but in this case entirely unnecessary; see
http://home.earthlink.net/~wordfaqs/WhiteSpace.htm