I UPGRADED BUT CAN'T OPEN FILES

[GRMREAPER81]

I upgraded from MS Office Pro 2000 to Pro 2003. It was working fine.
Yersterday I tried to use a Publisher file and it said "can not open file". I
tried using Word, Excel, etc. and it will not open the files. It appears to
let me build new worksheets or other files, but after I save them, it will
not let me re-open them. I check for viruses and don't show any. Excel said
that my virus software woud not allow the file to open, so I took my virus
program off...still no luck. I took 2003 off and put my old 2000 on and the
files open fine. I then re-loaded 2003...still no luck.

Does anyone have any hints??? I feel ripped-off since I paid about $250 to
upgrade.

Any help is greatly appreciated!

Rich Gemma ([email protected])

 

[Carey Frisch [MVP]]

You receive error messages when you try to open an Office document
http://support.microsoft.com/kb/325573/

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| I upgraded from MS Office Pro 2000 to Pro 2003. It was working fine.
| Yersterday I tried to use a Publisher file and it said "can not open file". I
| tried using Word, Excel, etc. and it will not open the files. It appears to
| let me build new worksheets or other files, but after I save them, it will
| not let me re-open them. I check for viruses and don't show any. Excel said
| that my virus software woud not allow the file to open, so I took my virus
| program off...still no luck. I took 2003 off and put my old 2000 on and the
| files open fine. I then re-loaded 2003...still no luck.
|
| Does anyone have any hints??? I feel ripped-off since I paid about $250 to
| upgrade.
|
| Any help is greatly appreciated!
|
| Rich Gemma

 

[garfield-n-odie [MVP]]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.