Issue with Publisher 2000 and Kyrocera Printer

M

Matt

Hello,
I have an HP printer and a Kyrocera printer. The HP is directly
connected to my computer, the Kyrocera (copier/printer) is connected to
another machine across the office. I have a mapped printer to the
Kyrocera. From Publisher 2000 I can print fine to the HP. With
Word and other applications I can print fine to the Kyrocera. When I
try to print Publisher 2000 file sto the Kyrocera they often appear in
this little tiny block at the end of the page... all the text is huge
like it's at the wrong resolution or something and smashed into this
little box at the bottom of the page. This happens for most, but not
all, publisher 2000 documents I try to print. If I print to the HP, the
same document prints fine.

My machine is a W2K machine.
Other machine is a Win98 machine.

Things used to work, only thing I know of that changed was a PDF printer
writer thing got installed on the W2K machine, but I've since
uninstalled it and also tried removing the Kyrocera from my machine,
rebooting and re-installing it.. still no good.

Any idea why publisher is having these issues?
 
M

Matt

Mary,
It is a Copystar GS-2030 and I have not yet tried downloadingn the
LATEST drivers.. I know this may fix it... but what I'm more interested
in figuring out right now is why all of a sudden it would have started
printing junk =)... just doesn't make sence unless someone corrupted
something... but I've tried re-installing the drivers.. and it's only
publisher that seems to have the issue (other apps print fine) and
publisher only has the issue on THIS one printer.. GA!!
 
M

Mary Sauer

Publisher is more critical about printer drivers than most applications. It would
behoove you to install the latest drivers.
It very well could be your driver is corrupt, it happens. Usually though,
re-installing will not clear the issue, the driver has to be completely removed, the
computer re-booted, and then re-install.
 

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