Moving files

[ldonal7880]

I am trying to move a .pub file from my desktop computer to my laptop. Both
have the same version of Publisher 2007. I am using a thumb drive to transfer
the file. When I try to open the file on my laptop I get a message "Unable to
open file". What may be causing this problem?

 

[Mary Sauer]

Copy the file to the laptop's hard drive and try opening again. Publisher does
not respond well to removable media.

 

[ldonal7880]

Copy the file to the laptop's hard drive and try opening again. Publisher does
not respond well to removable media.

--
Mary Sauer
http://msauer.mvps.org/




Thanks, Mary for your quick reply. However, I have tried emailing myself the file, putting it on a CD then copying the file to my hard drive in a folder I have labeled "Newsletters" When I try to open the file from the hard drive I still get the same message "Publisher cannot open this file". Any other ideas? Thanks, Loren

 

[Mary Sauer]

There is a registry fix
Error message when you try to open a publication in Publisher: "Publisher cannot
open the file" or "Publisher has detected a problem"
http://support.microsoft.com/kb/928890/en-us

If you installed the service pack there is a hot fix for opening legacy files.

Description of the Publisher 2007 hotfix package (Publisher.msp) June 30, 2009
http://support.microsoft.com/kb/972566/

 

[ldonal7880]

Hi Mary,
Thanks for the Registry fix and Hot Fix. I've done both, but to no avail.
The error message I received after the HotFix install was: "The expected
version of the product was not found on the system". I am trying to move a
Publisher 2007 file on my desktop to the same program on my laptop. I'm not
using older or different versions of Publisher. Any other ideas? I want to
take my laptop on the road and publish my weekly newsletter while I'm away.
Thanks for your help.

Loren

 

[Mary Sauer]

Don't know how else to help. Do you have a default printer on your laptop?
Publisher might be looking for a printer.
How to troubleshoot a damaged publication in Publisher
http://support.microsoft.com/default.aspx?scid=kb;en-us;198256

 

[John Inzer]

Hi Mary,
Thanks for the Registry fix and Hot Fix. I've done both, but to no
avail. The error message I received after the HotFix install was:
"The expected version of the product was not found on the system". I
am trying to move a Publisher 2007 file on my desktop to the same
program on my laptop. I'm not using older or different versions of
Publisher. Any other ideas? I want to take my laptop on the road and
publish my weekly newsletter while I'm away. Thanks for your help.

Loren

================================================
I wonder if your virus software could be at the heart of this issue?

The following article is an example:

(329820) How to use Office programs with
the Norton AntiVirus Office plug-in
http://support.microsoft.com/?kbid=329820

--

J. Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[ldonal7880]

Thanks for the printer tip. I did turn the printer on but to no avail. As you
noted in the message below there was a message when I loaded the HotFix file
that "The expected version of the product was not found on the system". Is
there something else I should be looking for? Thanks, Loren

 

[ldonal7880]

Thanks, John, for the tip. I am using AVG for my virus protection. I did turn
it off, but that didn't help. Right now I am going step by step thru a
document from MS, article #198256 which describes about 10 different ways to
fix a file that won't open. I'm about half way thru, but still no success.
Got any other ideas?

 

[John Inzer]

Thanks, John, for the tip. I am using AVG for my virus protection. I
did turn it off, but that didn't help. Right now I am going step by
step thru a document from MS, article #198256 which describes about
10 different ways to fix a file that won't open. I'm about half way
thru, but still no success. Got any other ideas?

====================================
Sorry...I don't have the answer.

I do have a couple of questions.

Can you successfully open the file from the
thumb drive on the desktop computer?

And...if you create a new test file on the
original computer...can you open it on the
laptop?

Is your system fully updated through MS Update?

Good luck finding the fix )

--

J. Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk