multiple email accounts in Outlook 2002

[Rob Paral]

Hello: I am new to using newsgroups, so this is my second
posting of the same issue. I failed to include my return
email in my first posting.

My problem has to do with Outlook 2002 on Microsoft XP.
I have set up email accounts for each of the four users
on my computer, and have had no problem. However, when I
went to set up a second email account for one of the
users, I find I am unable to retrieve emails for that
second account. My DSL provider, SBC, informs me that
Outlook 2002 has problems using more than one email
account, and that I need to contact Microsoft.

Can you tell me whether I can set up two email accounts
on my Outlook 2002, and if so, why do I appear to be
having problems retrieving emails for that second account.

Thank you for your assistance,

Rob Paral

 

[Roady [MVP]]

There is no problem with it. I wonder what your provider is refering to.

Are you adding a second account of the same provider to your profile? That
is; do they use the same POP3 and SMTP server? And if so; are you sure this
is a separate mailbox and not an alias on the same mailbox?

--
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[PhilG]

I have 8 different e-mail accounts set up in Outlook 2002 without any
problem. Have you checked the settings in "Define Send Receive
Groups"? You can check these by pressing Ctrl Alt S and then clicking
on the Edit button.

 

[Rob Paral]

Thank you very much for replying: The second account is
not of the same provider. It has a different POP and
SMTP address. Is that the problem?

Thanks again,

Rob Paral

 

[PhilG]

There is no reason why you should not be able to receive mail from
different POP3 accounts. I do this regularly. However, remember that
you can ususally only send e-mail through the ISP that you are
connected to. In this case you should set the second e-mail account to
use the same SMTP server as the first account. This will not be
noticable to recipients as they only see the senders e-mail address
which is set up on each account. Does this make sense?

 

[Roady [MVP]]

No that's good. For the SMTP address of the account that isn't from your
provider set the SMTP address of the Internet provider instead.

--
Roady [MVP]
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