L
lensv
Duhh... Same problem with Acrobat 7. What can I do?
B
Bob Buckland ?:-\)
Hi lensv,
Ummm, in your last message you mentioned having Acrobat 8.1, which, with all its updates should work with Word 2003 and Word 2007,
but the Adobe add-ins have a history of 'stepping on' useer settings and abilities from inside of Word.
I'm not quite clear how Adobe v7 came into play here, or are you saying both versions were installed for a single user?
=============
Duhh... Same problem with Acrobat 7. What can I do? >>
--
Bob Buckland ?
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
Ummm, in your last message you mentioned having Acrobat 8.1, which, with all its updates should work with Word 2003 and Word 2007,
but the Adobe add-ins have a history of 'stepping on' useer settings and abilities from inside of Word.
I'm not quite clear how Adobe v7 came into play here, or are you saying both versions were installed for a single user?
=============
Duhh... Same problem with Acrobat 7. What can I do? >>
--
Bob Buckland ?
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
H
Herb Tyson [MVP]
There are problems with saving changes to settings and to Normal.dot that
have been reported:
http://support.microsoft.com/kb/906899
But, I've never seen problems with saving changes to documents.
Am I correct that you're talking about either Acrobat Standard or
Professional, and not the reader?
If all else fails, you can try an alternative to Acrobat. I sometimes use
FoxIt reader instead of Adobe Reader, since it has less overhead. I have not
tried their PDF creation/editing tools, however so I don't know how well
they work. They do have free trial versions, however:
http://www.foxitsoftware.com/pdf/rd_intro.php
There's something called FreePDF that I've heard good things about, but
haven't used.
I use Office 2007, which has the ability to create PDF files using a free
add-in from Microsoft, so my old copy of Adobe Professional 7 is now
languishing on the shelf. However, when I ran into problems with the Adobe
add-in causing Word 2007 and Word 2003 to slow down a lot, I removed the
add-in portion, leaving the PDF printer driver in place. I was still able to
create PDFs by printing to the PDF driver. For me, this didn't represent a
loss of functionality since I never used their toolbar add-in (which didn't
work in Word 2007 in any case), and had always used the printer approach
instead.
--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com
have been reported:
http://support.microsoft.com/kb/906899
But, I've never seen problems with saving changes to documents.
Am I correct that you're talking about either Acrobat Standard or
Professional, and not the reader?
If all else fails, you can try an alternative to Acrobat. I sometimes use
FoxIt reader instead of Adobe Reader, since it has less overhead. I have not
tried their PDF creation/editing tools, however so I don't know how well
they work. They do have free trial versions, however:
http://www.foxitsoftware.com/pdf/rd_intro.php
There's something called FreePDF that I've heard good things about, but
haven't used.
I use Office 2007, which has the ability to create PDF files using a free
add-in from Microsoft, so my old copy of Adobe Professional 7 is now
languishing on the shelf. However, when I ran into problems with the Adobe
add-in causing Word 2007 and Word 2003 to slow down a lot, I removed the
add-in portion, leaving the PDF printer driver in place. I was still able to
create PDFs by printing to the PDF driver. For me, this didn't represent a
loss of functionality since I never used their toolbar add-in (which didn't
work in Word 2007 in any case), and had always used the printer approach
instead.
--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com
L
lensv
The products that I have tried are Adobe Acrobat 8.1 Standard and Adobe
Acrobat 7 Standard. The problem occurs when either version of this
application is installed, but only for this one specific user. There must be
something more that affects the user's profile... But what?
Acrobat 7 Standard. The problem occurs when either version of this
application is installed, but only for this one specific user. There must be
something more that affects the user's profile... But what?
H
Herb Tyson [MVP]
That would be one for Adobe to figure out. Have you checked their website
for updates? Perhaps it's been solved. Perhaps there's some magic
combination that that user uses, that nobody else there does. Or, maybe that
user just got "lucky". Have you tried removing the add-in portion?
--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com
for updates? Perhaps it's been solved. Perhaps there's some magic
combination that that user uses, that nobody else there does. Or, maybe that
user just got "lucky". Have you tried removing the add-in portion?
--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com
L
lensv
Had to give this up. I found no other solution than giving the user a new
profile...
profile...
A
aperezd
I have had this same problem a couple of times. It only afected my
profile, not my wife's and kids', etc. and I resolved it by remembering
that I had recently removed a hard disk ( Drive G: ) from my machine
(same diff if you have changed the drive letter assigned to one of your
partition I guess). As soon as I assigned the drive letter G of the
removed disk to another partition, the problem went away. I can now
save files again, convert and save as PDF using Acrobat's plug in, etc.
Life is back to normal (excpet for the thousands of hairs I pulled of my
head trying to figure this out... ). I don't know what the heck word
wants with that G: drive I removed because all my templates, etc. are in
their normal directories (C:/...). I do rember setting the system to
page out to that drive for performance reasons and also use that drive
for temporary browser files (but not in word that I can remember). I
don't see any files being created in the drive when I open word, but,
with a G drive in the system Word works, with out it, it does not.
Really really bizarro world kind of stuff...
Anyway, something else you all can try to get over this problem.
Hope it helps someone.
APD
profile, not my wife's and kids', etc. and I resolved it by remembering
that I had recently removed a hard disk ( Drive G: ) from my machine
(same diff if you have changed the drive letter assigned to one of your
partition I guess). As soon as I assigned the drive letter G of the
removed disk to another partition, the problem went away. I can now
save files again, convert and save as PDF using Acrobat's plug in, etc.
Life is back to normal (excpet for the thousands of hairs I pulled of my
head trying to figure this out...
). I don't know what the heck wordwants with that G: drive I removed because all my templates, etc. are in
their normal directories (C:/...). I do rember setting the system to
page out to that drive for performance reasons and also use that drive
for temporary browser files (but not in word that I can remember). I
don't see any files being created in the drive when I open word, but,
with a G drive in the system Word works, with out it, it does not.
Really really bizarro world kind of stuff...
Anyway, something else you all can try to get over this problem.
Hope it helps someone.
APD
J
Jill A
Well done BOB
I have been googling for solutions for a couple of weeks to fix no
being able to save in Word 2003, and normal.dot and autorecover
errors. This for my laptop (I'll learn - Should never let anyone do an
support - neither laptop or desktop have worked properly for a week
since I succumbed to hiring someone to look at systems - both hav
different probs). The quality of your response has me registered here
very rare for me for forums - and I will look through the Threads to tr
to solve my desktop and any future issues.
Had to do all you suggested - Turn off Auto-recover, Searched an
removed all docs with ~$*.*;*.tmp and then I could only save afte
restarting Word in SAFE MOde (Ctrl held down). System: XP Pro, Offic
Pro 2003 SP3.
Regards & Thanks
I have been googling for solutions for a couple of weeks to fix no
being able to save in Word 2003, and normal.dot and autorecover
errors. This for my laptop (I'll learn - Should never let anyone do an
support - neither laptop or desktop have worked properly for a week
since I succumbed to hiring someone to look at systems - both hav
different probs). The quality of your response has me registered here
very rare for me for forums - and I will look through the Threads to tr
to solve my desktop and any future issues.
Had to do all you suggested - Turn off Auto-recover, Searched an
removed all docs with ~$*.*;*.tmp and then I could only save afte
restarting Word in SAFE MOde (Ctrl held down). System: XP Pro, Offic
Pro 2003 SP3.
Regards & Thanks
B
Bob Buckland ?:-\)
Hi Jill,
If you can save in Safe mode it can be a conflicting add-in, a damaged Normal template, or a damaged registry key. Safe mode isn't
something you want to run in all of the time This article may help you isolate the problem and eliminate it
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm
FWIW, the message you read on the 'techarena' forums was orginated in news://msnews.microsoft.com
==============
Well done BOB
I have been googling for solutions for a couple of weeks to fix not
being able to save in Word 2003, and normal.dot and autorecovery
errors. This for my laptop (I'll learn - Should never let anyone do any
support - neither laptop or desktop have worked properly for a weeks
since I succumbed to hiring someone to look at systems - both have
different probs). The quality of your response has me registered here -
very rare for me for forums - and I will look through the Threads to try
to solve my desktop and any future issues.
Had to do all you suggested - Turn off Auto-recover, Searched and
removed all docs with ~$*.*;*.tmp and then I could only save after
restarting Word in SAFE MOde (Ctrl held down). System: XP Pro, Office
Pro 2003 SP3.
Regards & Thanks >>
--
Bob Buckland ?
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
If you can save in Safe mode it can be a conflicting add-in, a damaged Normal template, or a damaged registry key. Safe mode isn't
something you want to run in all of the time
This article may help you isolate the problem and eliminate ithttp://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm
FWIW, the message you read on the 'techarena' forums was orginated in news://msnews.microsoft.com
==============
Well done BOB
I have been googling for solutions for a couple of weeks to fix not
being able to save in Word 2003, and normal.dot and autorecovery
errors. This for my laptop (I'll learn - Should never let anyone do any
support - neither laptop or desktop have worked properly for a weeks
since I succumbed to hiring someone to look at systems - both have
different probs). The quality of your response has me registered here -
very rare for me for forums - and I will look through the Threads to try
to solve my desktop and any future issues.
Had to do all you suggested - Turn off Auto-recover, Searched and
removed all docs with ~$*.*;*.tmp and then I could only save after
restarting Word in SAFE MOde (Ctrl held down). System: XP Pro, Office
Pro 2003 SP3.
Regards & Thanks >>
--
Bob Buckland ?
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
E
Erik
Dear Bob,
Your solution helped me as well.
I removed the *.tmp files from the target directory and it works again. I
can now save again newly prepared Word 2007 files!
Thanks!!!
Your solution helped me as well.
I removed the *.tmp files from the target directory and it works again. I
can now save again newly prepared Word 2007 files!
Thanks!!!
W
wayneeday
Bob said:
S
syrahnose
I tried deleting .tmp files, but this didn't work.
I could run word with control key down, which put it in safe mode, an
it did save then. But afterwards when I went back to normal mode fo
word, it continues to not save. this is either hitting save or save a
button. Says disk is full. But it won't even come up with the smal
window that allows you to name the document, save where to and fil
type.
I could run word with control key down, which put it in safe mode, an
it did save then. But afterwards when I went back to normal mode fo
word, it continues to not save. this is either hitting save or save a
button. Says disk is full. But it won't even come up with the smal
window that allows you to name the document, save where to and fil
type.
M
Michael
syrahnose said:
The above says it all.
Replying to a post 3 years old is the sign of an illiterate moron, otherwise
known as a techarena poster.
Start a new thread and post it directly to microsoft.public.office.misc,
which is where this is showing up.
H
Herb Tyson [MVP]
When Safe Mode "fixes" a problem, the underlying problem usually is:
1. Corrupted normal.dot.
2. Corrupted registry key (usually the Data key)
3. Misbehaving add-in.
Since Word saves okay in safe mode, then I would try renaming/deleting
normal.dot and renaming/deleting the Data key. If those don't fix it, I
would then begin to investigate add-ins.
Take a look here for additional information, including information on
editing the registry:
http://support.microsoft.com/kb/921541
For Word 2002, the Data key should be here (I think... it's been a while
since I had Office 2002, but counting backwards, I think that 2002 was
version 10):
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Data
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com
1. Corrupted normal.dot.
2. Corrupted registry key (usually the Data key)
3. Misbehaving add-in.
Since Word saves okay in safe mode, then I would try renaming/deleting
normal.dot and renaming/deleting the Data key. If those don't fix it, I
would then begin to investigate add-ins.
Take a look here for additional information, including information on
editing the registry:
http://support.microsoft.com/kb/921541
For Word 2002, the Data key should be here (I think... it's been a while
since I had Office 2002, but counting backwards, I think that 2002 was
version 10):
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Data
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com