Can a .pst disk with CRC error be repaired?

[Sylvia]

Aloha,
I have my Outlook 2003 emails backed up on a disk as a .pst file. My old
hard drive crashed so now I have the new one in my laptop and desperately
need to be able to retrieve these business emails.

I cannot open the file directly from the disk. A message comes up that says
"You are attempting to open a .pst file. These files are used by the
operating system and by various programs. Editing or modifying could damage
your system. If you still want to open click Open With or click Cancel."

I tried to open with Outlook but its says that Outlook is unable to open.

I have tried to copy the .pst file to the hard drive first but then I get a
CRC message in the last 20 seconds of copying.

Any suggestions are appreciated. Thank you.
Sylvia

 

[Diane Poremsky [MVP]]

try running scanpst on it. also, once it's copied to the disk, make sure
it's not read only.
http://www.slipstick.com/problems/scanpst.htm


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

 

[Sue Mosher [MVP-Outlook]]

Try alternating Scanpst.exe with Scandisk.exe or another disk repair utility 3-4 times, if needed. That's been known to work wonders on a damaged .pst file.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sylvia]

Thank you for your help. Where do I find instructions on how to run a
scanpst on a CDRW? I hope to hear back from you.

 

[Sylvia]

I did find how to run a scanpst.exe but it said that because it is marked
"read-only" I would only be able to scan it and not repair anything. I
cannot uncheck the "read-only" because it is on a CDRW. I cannot copy it to
the hard drive first because then the CRC message comes up in the last 15
seconds of copying.

Also, I did try and run just the scan and it wouldn't work. Any suggestions
are appreciated.

 

[Roady [MVP]]

To run Scandisk (or actually checkdisk);
Start-> Run; cmd
in the Command screen type; chkdsk use the /? switch for help

Scanpst.exe can be found here;
C:\Program Files\Common Files\System\MSMAPI\<locale ID>

You cannot run this on a CDRW as the files on it are Read Only.

For more info on CRC errors see;
http://www.howto-outlook.com/faq/crcerror.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Sylvia]

Thank you Roady. After reading my above exchanges do you believe that all my
so called backed up emails are lost? I have not yet tried a Scandisk. Can
that be done to a CDRW? Probably not with my luck.

To run Scandisk (or actually checkdisk);
Start-> Run; cmd
in the Command screen type; chkdsk use the /? switch for help

Scanpst.exe can be found here;
C:\Program Files\Common Files\System\MSMAPI\<locale ID>

You cannot run this on a CDRW as the files on it are Read Only.

For more info on CRC errors see;
http://www.howto-outlook.com/faq/crcerror.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Thank you for your help. Where do I find instructions on how to run a
scanpst on a CDRW? I hope to hear back from you.

Try alternating Scanpst.exe with Scandisk.exe or another disk repair
utility 3-4 times, if needed. That's been known to work wonders on a
damaged .pst file.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sue Mosher [MVP-Outlook]]

No, it can't be done. Unless you can copy the file to your hard drive, you can't repair it. You may want to seek (paid) assistance from a company that specializes in data recovery. See http://www.slipstick.com/problems/scanpst.htm for some that specialize in .pst files.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Thank you Roady. After reading my above exchanges do you believe that all my
so called backed up emails are lost? I have not yet tried a Scandisk. Can
that be done to a CDRW? Probably not with my luck.

To run Scandisk (or actually checkdisk);
Start-> Run; cmd
in the Command screen type; chkdsk use the /? switch for help

Scanpst.exe can be found here;
C:\Program Files\Common Files\System\MSMAPI\<locale ID>

You cannot run this on a CDRW as the files on it are Read Only.

For more info on CRC errors see;
http://www.howto-outlook.com/faq/crcerror.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Thank you for your help. Where do I find instructions on how to run a
scanpst on a CDRW? I hope to hear back from you.

Try alternating Scanpst.exe with Scandisk.exe or another disk repair
utility 3-4 times, if needed. That's been known to work wonders on a
damaged .pst file.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Aloha,
I have my Outlook 2003 emails backed up on a disk as a .pst file. My
old
hard drive crashed so now I have the new one in my laptop and
desperately
need to be able to retrieve these business emails.

I cannot open the file directly from the disk. A message comes up that
says
"You are attempting to open a .pst file. These files are used by the
operating system and by various programs. Editing or modifying could
damage
your system. If you still want to open click Open With or click
Cancel."

I tried to open with Outlook but its says that Outlook is unable to
open.

I have tried to copy the .pst file to the hard drive first but then I
get a
CRC message in the last 20 seconds of copying.

Any suggestions are appreciated. Thank you.
Sylvia

 

[Sylvia]

Aloha David,

Thank you for your reply. Does that mean all hope is lost?

Hi Sylvia
As for the other thread then i am fairly certain that you wont be able to
run scanpst over pst file on the cd as it will need to be able to both read
and write to the file which it wont be able to do (as far as I know) Roady,
is this right ??

Regards
Davidt

Thank you Roady. After reading my above exchanges do you believe that all my
so called backed up emails are lost? I have not yet tried a Scandisk. Can
that be done to a CDRW? Probably not with my luck.

To run Scandisk (or actually checkdisk);
Start-> Run; cmd
in the Command screen type; chkdsk use the /? switch for help

Scanpst.exe can be found here;
C:\Program Files\Common Files\System\MSMAPI\<locale ID>

You cannot run this on a CDRW as the files on it are Read Only.

For more info on CRC errors see;
http://www.howto-outlook.com/faq/crcerror.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Thank you for your help. Where do I find instructions on how to run a
scanpst on a CDRW? I hope to hear back from you.

:

Try alternating Scanpst.exe with Scandisk.exe or another disk repair
utility 3-4 times, if needed. That's been known to work wonders on a
damaged .pst file.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Aloha,
I have my Outlook 2003 emails backed up on a disk as a .pst file. My
old
hard drive crashed so now I have the new one in my laptop and
desperately
need to be able to retrieve these business emails.

I cannot open the file directly from the disk. A message comes up that
says
"You are attempting to open a .pst file. These files are used by the
operating system and by various programs. Editing or modifying could
damage
your system. If you still want to open click Open With or click
Cancel."

I tried to open with Outlook but its says that Outlook is unable to
open.

I have tried to copy the .pst file to the hard drive first but then I
get a
CRC message in the last 20 seconds of copying.

Any suggestions are appreciated. Thank you.
Sylvia

 

[David Thomas]

Hi Sylvia
Its certainly not sounding hopeful is it unless someone else can recommend a
recovery utility...

Regards
Davidt

 

[Sylvia]

I have to think positive. All my business contacts from the last 8 months
are on this so called back up.

 

[David Thomas]

Hi Sylvia
As for the other thread then i am fairly certain that you wont be able to
run scanpst over pst file on the cd as it will need to be able to both read
and write to the file which it wont be able to do (as far as I know) Roady,
is this right ??

Regards
Davidt

Thank you Roady. After reading my above exchanges do you believe that all my
so called backed up emails are lost? I have not yet tried a Scandisk. Can
that be done to a CDRW? Probably not with my luck.

To run Scandisk (or actually checkdisk);
Start-> Run; cmd
in the Command screen type; chkdsk use the /? switch for help

Scanpst.exe can be found here;
C:\Program Files\Common Files\System\MSMAPI\<locale ID>

You cannot run this on a CDRW as the files on it are Read Only.

For more info on CRC errors see;
http://www.howto-outlook.com/faq/crcerror.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Thank you for your help. Where do I find instructions on how to run a
scanpst on a CDRW? I hope to hear back from you.

Try alternating Scanpst.exe with Scandisk.exe or another disk repair
utility 3-4 times, if needed. That's been known to work wonders on a
damaged .pst file.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Aloha,
I have my Outlook 2003 emails backed up on a disk as a .pst file. My
old
hard drive crashed so now I have the new one in my laptop and
desperately
need to be able to retrieve these business emails.

I cannot open the file directly from the disk. A message comes up that
says
"You are attempting to open a .pst file. These files are used by the
operating system and by various programs. Editing or modifying could
damage
your system. If you still want to open click Open With or click
Cancel."

I tried to open with Outlook but its says that Outlook is unable to
open.

I have tried to copy the .pst file to the hard drive first but then I
get a
CRC message in the last 20 seconds of copying.

Any suggestions are appreciated. Thank you.
Sylvia

 

[Roady [MVP]]

It probably is a hard lesson but that is why you should always check your
backups. Since it's on a CD I would try to copy the file back to a harddisk
on another system to make sure that it's not your hardware. Scandisk is not
a tool that can be used for a CD. Depending on the corruption you could try
to recover it with Isobuster if also doesn't work on another system.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Thank you Roady. After reading my above exchanges do you believe that all
my
so called backed up emails are lost? I have not yet tried a Scandisk. Can
that be done to a CDRW? Probably not with my luck.

To run Scandisk (or actually checkdisk);
Start-> Run; cmd
in the Command screen type; chkdsk use the /? switch for help

Scanpst.exe can be found here;
C:\Program Files\Common Files\System\MSMAPI\<locale ID>

You cannot run this on a CDRW as the files on it are Read Only.

For more info on CRC errors see;
http://www.howto-outlook.com/faq/crcerror.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Thank you for your help. Where do I find instructions on how to run a
scanpst on a CDRW? I hope to hear back from you.

Try alternating Scanpst.exe with Scandisk.exe or another disk repair
utility 3-4 times, if needed. That's been known to work wonders on a
damaged .pst file.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sylvia]

You have all been wonderful with your replies. Thank you for your time.

No, it can't be done. Unless you can copy the file to your hard drive, you can't repair it. You may want to seek (paid) assistance from a company that specializes in data recovery. See http://www.slipstick.com/problems/scanpst.htm for some that specialize in .pst files.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Thank you Roady. After reading my above exchanges do you believe that all my
so called backed up emails are lost? I have not yet tried a Scandisk. Can
that be done to a CDRW? Probably not with my luck.

To run Scandisk (or actually checkdisk);
Start-> Run; cmd
in the Command screen type; chkdsk use the /? switch for help

Scanpst.exe can be found here;
C:\Program Files\Common Files\System\MSMAPI\<locale ID>

You cannot run this on a CDRW as the files on it are Read Only.

For more info on CRC errors see;
http://www.howto-outlook.com/faq/crcerror.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Thank you for your help. Where do I find instructions on how to run a
scanpst on a CDRW? I hope to hear back from you.

:

Try alternating Scanpst.exe with Scandisk.exe or another disk repair
utility 3-4 times, if needed. That's been known to work wonders on a
damaged .pst file.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Aloha,
I have my Outlook 2003 emails backed up on a disk as a .pst file. My
old
hard drive crashed so now I have the new one in my laptop and
desperately
need to be able to retrieve these business emails.

I cannot open the file directly from the disk. A message comes up that
says
"You are attempting to open a .pst file. These files are used by the
operating system and by various programs. Editing or modifying could
damage
your system. If you still want to open click Open With or click
Cancel."

I tried to open with Outlook but its says that Outlook is unable to
open.

I have tried to copy the .pst file to the hard drive first but then I
get a
CRC message in the last 20 seconds of copying.

Any suggestions are appreciated. Thank you.
Sylvia

 

[David Thomas]

Hi Sylvia
Not a problem, we are here to try and help if we can...sorry we cant be of
more assistance this time...

Regards
Davidt

You have all been wonderful with your replies. Thank you for your time.

No, it can't be done. Unless you can copy the file to your hard drive, you can't repair it. You may want to seek (paid) assistance from a company that specializes in data recovery. See http://www.slipstick.com/problems/scanpst.htm for some that specialize in .pst files.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Thank you Roady. After reading my above exchanges do you believe that all my
so called backed up emails are lost? I have not yet tried a Scandisk. Can
that be done to a CDRW? Probably not with my luck.

:

To run Scandisk (or actually checkdisk);
Start-> Run; cmd
in the Command screen type; chkdsk use the /? switch for help

Scanpst.exe can be found here;
C:\Program Files\Common Files\System\MSMAPI\<locale ID>

You cannot run this on a CDRW as the files on it are Read Only.

For more info on CRC errors see;
http://www.howto-outlook.com/faq/crcerror.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Thank you for your help. Where do I find instructions on how to run a
scanpst on a CDRW? I hope to hear back from you.

:

Try alternating Scanpst.exe with Scandisk.exe or another disk repair
utility 3-4 times, if needed. That's been known to work wonders on a
damaged .pst file.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Aloha,
I have my Outlook 2003 emails backed up on a disk as a .pst file. My
old
hard drive crashed so now I have the new one in my laptop and
desperately
need to be able to retrieve these business emails.

I cannot open the file directly from the disk. A message comes up that
says
"You are attempting to open a .pst file. These files are used by the
operating system and by various programs. Editing or modifying could
damage
your system. If you still want to open click Open With or click
Cancel."

I tried to open with Outlook but its says that Outlook is unable to
open.

I have tried to copy the .pst file to the hard drive first but then I
get a
CRC message in the last 20 seconds of copying.

Any suggestions are appreciated. Thank you.
Sylvia